Brand Orientated

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Value

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We are Brand Geeks!

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Spoken - Marketing Message

• Our Branding and Presentation of Marketing is always well considered and presented immaculately

• "Being Brand Orientated" is one of our promoted values in our marketing

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Unspoken

How that Translates in what we do...

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• Attention to detail is very important to us

• What we deliver is of excellent quality

• Our Design Packs are awesome!

• Our office is clean and tidy

• Our staff dress to impress:

  • Not necessarily super smart all the time but dressed appropriately - e.g. in a meeting smart casual, in the office funk it up, at events smart / smart casual. Reflective of our clients requirements e.g. if in our clients office there is a dress code, we respect this wherever possible. Always wear appropriate PPE where required.  

• Our Team create a good impression in everything we do by being: 

  • Friendly and approachable

  • Kind and helpful

• People get a good feeling when they walk into our office or work with us everyday because:

  • Our team make people feel welcome and are hospitable by saying hello to any visitors as they walk in / offer people a drink if appropriate.

  • Our team get on well with each other and embrace new team members as people who can help our team improve. 

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Passionate and Caring Team

 

Value

We love what we do and genuinely care about our clients and the success of their project

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Spoken - Marketing Message

• "Passionate and Caring Team" is one of our promoted values in our marketing

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Unspoken

How that Translates in what we do...​

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• We always do our best at everything we do

• We acknowledge we are not perfect but always learn from our mistakes

• We are accountable and promote trust

• We are committed to the cause

• We are passionate about design

• We all have the best interest of the company at heart

• We know and love being part of something bigger than ourselves

• We know we can make a real difference in peoples lives

• We look after our clients

• We respect each other and our clients

• We look after each other

• We teach each other

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Great Listeners

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Value

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We Listen to our clients, our suppliers and each other

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Spoken - Marketing Message

• "The Ability to Listen" is one of our promoted values in our marketing

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Unspoken

How that Translates in what we do...

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• We work together as a team and listen to each others feedback about our work.

• Every design pack is checked with a second or third member of the team before sending to the client.

• Designers look at each others design packs with the following angle: 

  • Not necessarily what you would do differently

  • Offer constructive feedback

  • Note 3 Things you like

  • 1 thing you would change

  • Spot errors or mistakes

  • Add Positive Feedback

• When we specify products we always take time to check with the suppliers that the products is the most suitable for the project

• We work with suppliers to make sure that we understand their products

• We work with Clients, when the client is speaking we either record (zoom calls) or write as much down as possible in a meeting

• We feed back to our clients that we have understood what they have said by doing things like:

  • Providing a brief to be approved at the start of the design process

  • If appropriate, involve our clients at every stage of the design processes.

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An Eye For Success

Value

We Create and Develop Successful Businesses and Fantastic Interiors 

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Spoken - Marketing Message

• "An Eye for Success" is one of our promoted values in our marketing

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Unspoken

How that Translates in what we do...

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• As a team we have experience creating and developing successful businesses

• We understand what makes businesses profitable from a design angle

• We genuinely care about the success of the client and will always speak up if we believe an idea will compromise business success

• We train ourselves and each other 

• We learn from every client 

• We learn from each other 

• If an employee is not experienced in our field we research it and ask someone in our team to educate us

• Our work is built on a foundation of critical thinking, collaborative investigation and intelligent problem solving

• Our ambition is to form the future of design, to this end we explore new work processes, design strategies and emerging technologies as an integral part of our work. 

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Commercial Awareness

Value

We understand businesses and the importance how they operate, we understand the property market and how to increase the value of a property through design. 

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Spoken - Marketing Message

• "Commercial Awareness" is one of our promoted values in our marketing

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Unspoken

How that Translates in what we do...

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• We have experience working with business and make sure we specify the correct products for commercial property. 

• When we design interiors we look at the flow of the interior making sure the operational element of the design as well as the aesthetics

• We take the time to understand how the business works and what actually happens in a space to make sure that the design is in line with the business

• We continue to train and develop our knowledge, skills and experience. 

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